GENERAL WARRANTY:

We warrant to you that any product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of that kind are commonly supplied.

This warranty does not apply to any defect in the product arising from fair wear and tear, willful damage, accident, negligence by you or any third party, if you use the product in a way that we do not recommend, your failure to follow instructions, or any alterations or repair you carry out without our prior written approval.

The following events will void the warranty:

a. Customer removes/replaces any components.
b. Damage caused by poor power supply, lightning or voltage surges;
c. Burnt parts on hash boards or chips;
d. Miner/boards/components damage due to water immersion or corrosion due to wet environment.

Kryptominers does not take any responsibility for or compensate for any loss as result of downtime caused by delays in transportation and or damaged / defective items.

The warranty offered is covered by the manufactures for the products through Kryptominers. The warranty is subject to the warranty terms offered by the manufacturer of each product. 

The customer must return the defective equipment at their own expense after opening a support ticket and troubleshooting with Kryptominers customer support. Please make sure to send back the miner in it’s original package to ensure the parcel is secure and to avoid damage in transit. If there is further damage caused during returns this may not be covered.

The warranty is subject to the warranty terms offered by the manufacturer of each product. The warranty left on the units will be dependent on the release of the unit and batch by the manufacture.

Kryptominers will pay for the shipping cost to the customer when shipping a replacement unit within the warranty period. Kryptominers will not pay for any loss of down time or delay caused by customs. In cases where the warranty is void or after the warranty period, equipment can be repaired for the cost of parts and labor.

Warranties Offered By Manufacturer:

ALL BAIKAL MINERS

Once the purchase is completed, it means the recognition of the following policies.
   1. No refund and return after the payment.
    2. A 45-day warranty for miners.
The following conditions will make the warranty invalid:
   1. Disassembled machine, unauthorized changes, or replacement of components.
   2. Damage caused by lightning strike, voltage surge, faulty power supply, etc.
   3. Burnt circuit boards or chips.
   4. Damage by water, damp or corrosion.
In the case of the above, we will provide paid maintenance service. The freight fee of maintenance is paid by the buyer, and we are not responsible for the loss of income during the maintenance period. 

BITMAIN MINERS

    1. A 180-day warranty is provided starting from the shipping date. Overclocking the miner will void the warranty immediately.

   2. All sales are final. No refunds will be granted. Defective miners can be repaired for free if they fall under the Bitmain warranty policy. After the warranty period, machines can be repaired at the cost of parts and labor.

  3. The following events will void the warranty:

        a. Customer removes/replaces any components by himself without receiving permission from Bitmain first;

        b. Damage caused by poor power supply, lightning or voltage surges;

        c. Burnt parts on hash boards or chips;

        d. Miner/boards/components damage due to water immersion or corrosion due to wet environment.

  4. For all repairs or RMA, within warranty or not, customer must return the defective parts at his/her own expense.

  5. Kryptominers will cover return shipping costs when shipping a replacement unit within the warranty period.

  6. If you notice there are some loose heatsinks when you receive the miner, please inform us by email to info@kryptominers.store within 3 days from the date the package is received according to UPS/DHL/FEDEX’s website.

  7. Kryptominers does not take any responsibility for or compensate for any loss as result of downtime caused by delays in transportation as a result of custom formalities or other reasons.

ALL CANAAN MINERS

1. A 360-day warranty is provided starting from the shipping date. Overclocking the miner will void the warranty immediately.

2. All sales are final. No refunds will be granted. Defective miners can be repaired for free if they fall under the Canaan warranty policy. After the warranty period, machines can be repaired at the cost of parts and labor.

3. The following events will void the warranty:

     a. Customer removes/replaces any components by himself without receiving permission from Bitmain first.

     b. Product/board/components damage caused by physical interference, including but not limited to, moisture, fire, flood, lightning, transportation, and extreme environment;

     c. Burnt parts on hash boards or chips;

     d. Miner/boards/components damage due to water immersion or corrosion due to wet environment.

4. For all repairs or RMA, within warranty or not, customer must return the defective parts at his/her own expense.

5. Kryptominers will cover return shipping costs when shipping a replacement unit within the warranty period.

6. If you notice there are some loose heatsinks when you receive the miner, please inform us by email to info@coinminingcentral.com within 3 days from the date the package is received according to UPS/DHL/FEDEX’s website.

7. Kryptominers does not take any responsibility for or compensate for any loss as result of downtime caused by delays in transportation as a result of custom formalities or other reasons.

DAYUNG MINERS:

1. A 180-day warranty is provided starting from the shipping date.

2. This warranty does not apply to any defect in the product arising from fair wear and tear, wilful damage, accident, negligence by you or any third party. 

3. This warranty will lapse if you have done the following:
• Burned parts on the hash board or the chips
• Water damage
• You yourself have removed and / or replaced elements without consultation
• Poor power supply, lightning or voltage over voltage

Guarantee:

You should return the Product in its original packaging to Dayun Company at the address above. Prior authorization must be obtained for any returns by contacting Dayun Company customer services and obtaining a RMA number, which must be quoted in any correspondence. You must back up all data as we cannot guarantee your data during repairs or testing.

If any item is returned which is found not to be faulty by our technicians, then a charge will be made for return carriage insurance and administration.

iBeLink MINERS:

1. A 360-day warranty is provided starting from the shipping date.
2. All sales are final.
3. Defective machines will be repaired for free under the Broadeng warranty policy.
4. The following events will void the warranty: overclocking the miner; customer removal and replacement of any components without receiving permission from Broadeng; damage caused by poor power supply, lightning or voltage surges; burnt parts on hash boards or chips; damage due to water immersion or corrosion in a wet environment.
5. The customer will return defective equipment at their own expense, after opening a support ticket and troubleshooting with iBeLink customer support. Kryptominers will pay for the shipping cost to the customer when shipping a replacement unit within the warranty period. Kryptominers will not pay for any loss of down time or delay caused by defective equipment. In cases where the warranty is void or after the warranty period, equipment can be repaired for the cost of parts and labor.

INNOSILICON MINERS:

All miners will be tested by factory before shipment and certified by Innosilicon. The post-sales service policy is as follows. After payment, your order will be processed immediately.

360 days parts warranty for any miners directly purchased from Kryptominers(counting upon miner arrival). 

Please don’t send any machine or parts without contacting the our support team first. Any loss or damage as a result of lack of contact will be the responsibility of the customer.

The warranty expires in the following cases:

• Miner is demolished, privately altered or component replacement by customers;
• Lightning, voltage surges, poor quality power supply causing damage;
• Circuit boards and components damaged by water, exposed to moisture or corroded;
• The circuit board or the chip is completely burned;
• Excessive Over-clocking in a overheating environment.
• If above case happens, services of your miner maintenance will be charged. For the specific procedures, please refer to the after-sales process. 

Goldshell Miners:

If the product you have purchased is found to be defective, you need to create a support ticket on the Goldshell website. You may refer to the following web page for additional details: https://www.goldshell.com/ticket_new/

After-Sales Maintenance Service period starting from the date of delivered. You can enjoy free after-sales service within 180 days.

If your product is under warranty, Goldshell will service the product free of charge and will pay for the return postage. The return shipping costs back to the repair facility is not covered.

 In order to avoid a long maintenance period, we may send parts for you directly . Please get the disassembly authorization from  the after-sales staff. Then replace the parts by yourself.

      Voided warranty due to:

1. Product damage caused by improper installation, use and maintenance;
2. Product damage or failure caused by dropping, accident, theft, abuse, negligence, improper operation;
3. Product/board/components damage caused by physical interference, including but not limited to, moisture, fire, flood, lightning, transportation, and extreme environment;
4. Product damage caused by overvoltage or undervoltage or leakage;
5. Product damage caused by significant higher or lower ambient temperature exposure;
6. Product damage or loss caused by natural disasters, including, but not limited to, floods, lightning, fires, earthquakes, tsunamis and lightning strikes, etc;
7. Disassembly or alteration of Product by any person other than us or an authorized service provider of us;
8. Product damage or failure caused by the use of power supply, parts or units which are neither supplied by us nor our authorized providers;
9. Unauthorized changes on firmware and hardware;
10. Product damage or failure caused by the use of unauthorized firmware or drivers;
11. Damage or loss of data due to improper use;
12. Product without original barcode or SN label or which has been altered, defaced or removed;
13. Mixed boards: any or all of the hash boards or control boards in a Product are not the original parts of such Product, or anything preventing us from determining whether the hash boards or control boards are the original parts of such Product;
14. Any reason other than those caused by us that makes it impossible for us to diagnose whether the Product is under warranty.