When running an ASIC miner please make sure you have the right environmental conditions. Some small miners such as the Goldshell KD-box, Dogecoin Mini, SC Box miners are built for use at home or the office. However, if you are running a larger and more powerful ASIC miner at home you would need to make

The bandwidth of your crypto mining will depend on some factors. Traditionally, crypto mining does not use a lot of bandwidth. There is no specific amount of bandwidth crypto mining uses. But, at an average, if you’re mining on your own, you will need a bandwidth speed of 15kbps for inbound transactions and 12kbps for

ASIC miners are built for longevity. Therefore, most miners will continue to be usable for years to come and provide profitability in the foreseeable future. Please take into consideration the profitability of ASIC miners is impacted by a number of things including: the mineable coins value, the power consumption and hashrate.

Please conduct a preliminary inspection of miner before operation and if you find anything outside the norm, please take photo and contact us immediately. Check whether the appearance of the miner is deformed or damaged, check fan and connect wire as well. Check whether miner has abnormal noise, and observe whether there are any radiating fins falling

In order to provide the necessary conditions for successful operation of the miner, we would advise you to prepare a stable network and power supply as well as a ventilated environment. Once this is done, you may wish to review the user guide, apply for a mining pool account and watch some tutorials relevant to your

We can provide you with full assistance from setting up to troubleshooting. All of our miners are very simple to set up and are nearly ready to go from the box. You will need to make sure you have an Ethernet cable to plug your miner into your router and the correct power cord. For

Please send us a quick email and we will provide you with all of the documentation you require.

Absolutely. To ensure your warranty for the miner isn’t breached, please send us an email before disassembling the miner. In your email, please give us your order number, describe the problem and provide the serial number of the affected miner. Please note, if you disassemble the miner without approval, miners warranty will be void. Full

All ASIC miners sold by Kryptominers (if provided by the manufacturer) come with their original, only Chinese power outlet cables. As these cables are not fit for use in the rest of the world, sometimes, for safety measures, the manufacturer will not include their Chinese power outlets with the miner when shipping outside of China.